WHY CHOOSE US?
AMC RECEIVABLE MANAGEMENT CORPORATION digs deep to discover/uncover patient needs, issues, and concerns by asking questions to understand the root cause of the debt, which could be:
- An insurance processing dispute
- Patient non-responsiveness to information requests
- Insurance claims no response
- An uncovered service
- A lack of financial resources
The patient response, carefully elicited by our trained collection representative, dictates the next step:
- Resolving the dispute with insurance carrier
- Probing for information
- Explaining a lack of coverage or non-covered service
- Providing a repayment plan from multiple payment options
- Discussing options about the best approach based upon the consumer’s situation
- Monitoring outstanding cases with the relevant parties
Every patient deserves a respectful conversation even in the most challenging scenarios. Helping patients understand and navigate the financial aspects of their care paves the road for a positive account resolution. This all leads to the ultimate goal of eliminating the balance owed to your organization!
The AMC RECEIVABLE MANAGEMENT CORPORATION difference includes:
- Decades of expertise in medical collection and the health insurance sector
- Proficiency with medical billing and revenue cycle management processes
- Empathetic collections specialists that ease patient concerns to enhance debt recovery
- Integrity and transparency to preserve your customer relationships
- Flexible, custom workflow strategies that accelerate recoveries
- Multiple payment channels for self-pay management
Please contact AMC RECEIVABLE MANAGEMENT CORPORATION for a free bad debt collection analysis consultation so we can help your team locate new revenue in late-stage accounts. Contact us by phone at 312-279-7321 or by email collect@amcreceivable.com.